World 2020.01.20

Kazakh Bek Air temporarily suspends ticket refunding

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Kazakhstan’s Bek Air airline company the plane of which has crashed near Almaty International Airport has cancelled all flights up until Jan. 24, 2020 inclusive, Trend reports with reference to the company.

“Currently due to technical difficulties implementation of refunds is not possible. However all refunds will be carried out,” the company said.

The company’s message said that in order to receive the refund one must contact the place of purchase. In the case if the tickets were purchased online a refund inquiry must be sent to [email protected]

On the morning of Dec.27, 2019, the Fokker-100 plane of Bek Air airline implementing flight on the route Almaty – Nur-Sultan lost its height during take-off and broke through a concrete fence, colliding with a two-story building.

According to the latest data, 12 people died, and 66 were injured as a result of the Bek Air’s plane crash on Dec. 27. A total of 98 people were on the plane, including nine children and five crew members.

Shortly after the accident, Bek Air company’s operations as well as the use of Fokker-100 type aircraft in Kazakhstan were suspended.

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